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TERMS OF USE

Last updated: March 28, 2026

These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "User") and OPALLOO INOVACOES LTDA, registered under CNPJ 53.284.020/0001-06, located at Avenida Brigadeiro Faria Lima, 1811 - Cj 115, Jardim America, CEP 01452-001, São Paulo - SP, Brazil ("Tarsy", "we", "us", or "our"), governing your access to and use of the Tarsy iOS application, the Tarsy macOS companion application, the relay server infrastructure, the website at tarsy.dev, and any related services (collectively, the "Service").

By downloading, installing, creating an account, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Tarsy is a remote desktop and AI coding agent platform for the Apple ecosystem. It enables you to stream your Mac screen, remotely control your Mac, and run and interact with AI coding agents from your iPhone. The Service includes:

  • A macOS companion application that captures your screen, accepts remote input, and runs AI coding agent processes locally on your Mac.
  • An iOS application that displays the remote stream, sends input commands, and provides a chat interface for AI agents.
  • A relay server infrastructure for remote connectivity when your devices are not on the same local network.
  • Integration with third-party AI coding agents (including Claude by Anthropic, Gemini CLI by Google, Codex CLI by OpenAI, Aider, and custom CLI tools) that run as local processes on your Mac.

3. Account Registration and Security

You must create an account to use the Service. You may register using Sign in with Apple, GitHub OAuth, or email and password. You agree to:

  • Provide accurate, current, and complete registration information, including the display name you choose during onboarding.
  • Maintain the confidentiality and security of your account credentials.
  • Immediately notify us at support@tarsy.dev of any unauthorized use of your account.
  • Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

We reserve the right to suspend or terminate accounts that appear to be compromised or used in violation of these Terms.

4. Subscriptions and Payments

4.1 Plans

Tarsy offers a free tier (limited to 1 workspace; certain features such as OpenClaw require Tarsy Pro) and paid subscription plans: Tarsy Pro Monthly and Tarsy Pro Annual (both providing unlimited workspaces and full access to all features), at the prices displayed at the time of purchase.

4.2 Billing

  • Subscriptions are billed monthly or annually through the Apple App Store and processed via Apple's payment infrastructure.
  • Payment is charged to your Apple ID account at confirmation of purchase.
  • Your subscription automatically renews unless you cancel it at least 24 hours before the end of the current billing period.
  • You can manage and cancel your subscription at any time in your Apple ID account settings (Settings > [Your Name] > Subscriptions).

4.3 Refunds

All subscription payments are processed by Apple. Refund requests are subject to Apple's refund policies. We do not directly process refunds. To request a refund, visit reportaproblem.apple.com.

4.4 Price Changes

We may change subscription prices at any time. Price changes will take effect at the start of your next billing period after notice is provided through the App Store.

5. Your Content and Data

5.1 Ownership

You retain all rights, title, and interest in and to your code, files, repositories, projects, and any other content that you access, create, or modify through the Service ("Your Content"). We do not claim any ownership over Your Content.

5.2 License to Us

By using the Service, you grant us a limited, non-exclusive, royalty-free license to transmit, process, and temporarily cache Your Content solely as necessary to provide the Service (e.g., relaying screen frames through our server, storing chat messages for conversation history). This license terminates when you delete your account.

5.3 Your Responsibility for Content

You are solely responsible for Your Content and any consequences of transmitting it through the Service. You represent and warrant that you have all necessary rights and permissions to use, transmit, and process any content you access through the Service, including source code, proprietary information, and trade secrets. If you use the Service to access content belonging to your employer or clients, you are responsible for ensuring you have proper authorization.

6. Remote Control, Screen Streaming, and Code Execution

6.1 Nature of the Service

The Service provides remote access to and control of your Mac, including screen streaming, keyboard and mouse input, terminal command execution, and AI agent interaction. You acknowledge that:

  • The Service enables real-time remote control of your Mac, including the ability to execute commands, modify files, install or remove software, and perform administrative actions.
  • AI coding agents run with the permissions of your macOS user account and can read, write, create, and delete files on your system.
  • Granting elevated (sudo/administrator) privileges to AI agents or through remote commands can result in significant system changes.

6.2 User Responsibility

You assume full and sole responsibility for all actions performed on your Mac through the Service, including but not limited to:

  • Commands executed by AI coding agents, whether automatically or in response to your prompts.
  • Code changes, file modifications, deletions, or system configuration changes.
  • Any damage to your files, projects, system, or data resulting from remote control or AI agent activity.
  • The decision to use "auto" vs. "safe" permission modes for AI agents and any consequences thereof.
  • Ensuring your Mac is adequately secured and that appropriate backups are maintained.

We strongly recommend maintaining regular backups of your code and data, using version control (Git), and reviewing AI agent actions before approving them.

6.3 No Guarantee of AI Output

AI coding agents are third-party tools that generate output autonomously. We do not control, review, endorse, or guarantee the accuracy, safety, completeness, or suitability of any code, commands, or output produced by AI agents. AI-generated code may contain errors, security vulnerabilities, or unintended behavior. You are responsible for reviewing, testing, and validating all AI-generated output before deploying it in any environment.

7. Third-Party Services and AI Providers

7.1 AI Provider Terms

The Service integrates with third-party AI coding agents, including but not limited to Claude (Anthropic), Gemini CLI (Google), Codex CLI (OpenAI), and Aider. When you use these agents:

  • Your prompts, messages, file contents, terminal output, and screenshots may be sent directly from your Mac to the respective AI provider.
  • Your use of each AI provider is governed by that provider's own terms of service and privacy policy.
  • You are responsible for complying with the terms of any AI provider you use through the Service.
  • We are not responsible for the availability, accuracy, output, or conduct of any third-party AI service.

7.2 Other Third-Party Services

The Service relies on third-party infrastructure providers, including Supabase (authentication and database), Fly.io (relay server hosting), Apple (App Store, StoreKit, APNs), and Resend (transactional email). We are not responsible for outages, data loss, or service interruptions caused by third-party providers.

8. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights.
  • Access or control any computer, device, or system that you do not own or have explicit authorization to access.
  • Transmit malicious code, malware, viruses, or any harmful software through the Service.
  • Attempt to reverse engineer, decompile, disassemble, or derive the source code of the Service.
  • Interfere with, disrupt, or overload the Service, relay servers, or related infrastructure.
  • Circumvent any security, authentication, or access control mechanisms.
  • Share your account credentials with third parties or allow others to access the Service through your account.
  • Resell, sublicense, redistribute, or commercially exploit the Service without our prior written consent.
  • Use the Service to process, store, or transmit content that infringes any intellectual property rights or violates any law.
  • Use the Service to mine cryptocurrency, perform distributed computing, or for any purpose unrelated to software development.

9. Intellectual Property

The Service, including its software, design, logos, trademarks, and all associated content, is owned by OPALLOO INOVACOES LTDA and is protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or professional software development purposes. This license does not permit you to modify, distribute, or create derivative works based on the Service.

10. Account Deletion

You may delete your account at any time directly within the iOS app (Profile > Delete Account) or by contacting us at support@tarsy.dev. Upon account deletion:

  • Your profile, workspaces, chat messages, machine records, agent tasks, and push notification data will be permanently deleted within 30 days.
  • Subscription billing records may be retained for up to 7 years for tax and legal compliance purposes.
  • Active subscriptions must be cancelled separately through your Apple ID account settings. Deleting your Tarsy account does not automatically cancel your App Store subscription.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • The relay server or network connectivity will be available at all times.
  • Screen streaming or remote input will be free of latency, artifacts, or disconnections.
  • AI agent output will be accurate, complete, safe, secure, or suitable for any particular purpose.
  • The Service will be compatible with all system configurations, software versions, or network environments.
  • Any defects in the Service will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OPALLOO INOVACOES LTDA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of data, source code, projects, files, or any digital content.
  • Loss of profits, revenue, or business opportunities.
  • Damage to your computer, devices, software, or operating system.
  • System corruption, data breaches, or security incidents arising from remote access or AI agent activity.
  • Unauthorized access to your Mac resulting from compromised account credentials.
  • Any actions taken by AI coding agents, including but not limited to file deletion, code modification, package installation, or system configuration changes.
  • Downtime, service interruptions, or connection failures.
  • Costs of procuring substitute goods or services.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS (USD $50.00), WHICHEVER IS GREATER.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless OPALLOO INOVACOES LTDA, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service.
  • Any actions performed on your Mac through the Service, including actions taken by AI agents.
  • Your violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party right.
  • Your Content, including any claim that Your Content infringes third-party intellectual property rights.
  • Any unauthorized use of the Service through your account.

14. Termination

14.1 Termination by You

You may stop using the Service and delete your account at any time. Active subscriptions must be cancelled separately through the App Store.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, or extended periods of inactivity.

14.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections 5.3, 6, 11, 12, 13, 16, 17, and 18 shall survive termination.

15. Changes to Terms

We may modify these Terms at any time by posting the updated version on this page and updating the "Last updated" date. For material changes, we will make reasonable efforts to notify you via email or in-app notice. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law provisions. If you are a consumer in the European Union, mandatory consumer protection laws of your country of residence shall apply to the extent they provide greater protection.

16.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of the city of São Paulo, State of São Paulo, Brazil, and you consent to the personal jurisdiction of such courts.

16.3 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us at support@tarsy.dev and attempt to resolve the dispute informally for at least 30 days.

16.4 United States — Arbitration and Class Action Waiver

IF YOU ARE A RESIDENT OF THE UNITED STATES, YOU AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY SEEK EQUITABLE RELIEF IN COURT FOR INFRINGEMENT OR MISUSE OF INTELLECTUAL PROPERTY RIGHTS.

YOU AND OPALLOO INOVACOES LTDA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

17. Jurisdiction-Specific Provisions

17.1 Brazil

If you are a consumer located in Brazil, the protections of the Código de Defesa do Consumidor (CDC) apply to your use of the Service and cannot be waived by these Terms. You have a 7-day withdrawal right from the date of purchase per Article 49 of the CDC for digital purchases made outside a commercial establishment.

17.2 European Union

If you are a consumer located in the European Union, mandatory EU consumer protection laws apply and supersede any conflicting provisions in these Terms. You have a 14-day withdrawal right per EU consumer law for digital purchases, subject to applicable exceptions. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. You may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17.3 United States

The arbitration clause and class action waiver in Section 16.4 are enforceable to the maximum extent permitted by applicable law. Some states may not allow certain limitations of liability or warranty exclusions — in such cases, our liability shall be limited to the greatest extent permitted by law.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, understandings, and communications.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or third-party service outages.

18.6 Apple-Specific Terms

If you access the Service through an application downloaded from the Apple App Store, you acknowledge and agree that: (a) these Terms are between you and OPALLOO INOVACOES LTDA only, not with Apple; (b) Apple has no obligation to provide maintenance or support for the application; (c) in the event of any failure of the application to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any), and Apple has no other warranty obligation; (d) Apple is not responsible for addressing any claims relating to the application or your use of it; (e) in the event of any third-party claim that the application infringes a third party's intellectual property rights, Apple is not responsible for the investigation, defense, settlement, or discharge of such claim; and (f) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18.7 Language

These Terms may be made available in multiple languages for convenience. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

19. Contact Us

If you have any questions about these Terms, please contact us:

  • Support: support@tarsy.dev
  • Data Protection Officer: privacy@tarsy.dev
  • General inquiries: contact@tarsy.dev
  • Website: https://tarsy.dev
  • Company: OPALLOO INOVACOES LTDA, CNPJ 53.284.020/0001-06
  • Address: Avenida Brigadeiro Faria Lima, 1811 - Cj 115, Jardim America, CEP 01452-001, São Paulo - SP, Brazil
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